Liaison EMP

is there a way to change the date format when choosing the "registration date" merge tag option in emails? For example, Can we change the format of 12/11/2024 to Dec. 11, 2024

Can a live chat service be available to allow institutional personnel to connect with/reach out to prospects vice versa? We can see the recent interactions of students in EMP and if we are noticing that certain students are actively browsing our w...

Assigned rep to get a notification of any touchpoint that gets added to a record assigned to them.

It would be wonderful if you could attachment a specific attachment/document to a template.

I have a seperate office phone and texting line. It would be helpful to identify this in my EMP signature. Also to use it as a field variable. Thank you!

We would like to use Emojis in emails or text messages for a campaign. Is this possible with keystrokes or code?

We would like to assign ratings points to students as they change stages, but I do not see where I can assign those values. Is this possible?

Instead of sending an separate email to both emails listed for a prospective student, it would be great to have one email go to both address listed.

We want to utilize a student's preferred name in print/email. We can't add the variable to these pieces because the majority of students have the field blank. Can we add a feature that allows us to use preferred name if a student lists it but firs...

When it comes to rep, sometimes the person who enrolled the student is NOT their adviser thereafter. What I am running in to, is that when I pull a report of who enrolled who for a certain term, the reps have since changed because we change them t...