Liaison EMP

Can a live chat service be available to allow institutional personnel to connect with/reach out to prospects vice versa? We can see the recent interactions of students in EMP and if we are noticing that certain students are actively browsing our w...

It would be wonderful if you could attachment a specific attachment/document to a template.

I have a seperate office phone and texting line. It would be helpful to identify this in my EMP signature. Also to use it as a field variable. Thank you!

We want to utilize a student's preferred name in print/email. We can't add the variable to these pieces because the majority of students have the field blank. Can we add a feature that allows us to use preferred name if a student lists it but firs...

We would like to use Emojis in emails or text messages for a campaign. Is this possible with keystrokes or code?

Instead of sending an separate email to both emails listed for a prospective student, it would be great to have one email go to both address listed.

We would like to assign ratings points to students as they change stages, but I do not see where I can assign those values. Is this possible?

When it comes to rep, sometimes the person who enrolled the student is NOT their adviser thereafter. What I am running in to, is that when I pull a report of who enrolled who for a certain term, the reps have since changed because we change them t...

Only the current day shows a red to-do count (# to-do's due today) when viewing the calendar list. It would be immensely helpful if a count showed for EACH date, as this would help in the planning process for future to-do's.

User statistics shows individual emails sent by user, but it doesn't show individual text messages sent by user. We would like to see this added to these statistics.