Liaison EMP

We would like to cap on the number of emails that can be sent in one day/week/etc. to a student.

Add the ability to allow users to resend an email to a student

With only one phone number and limitations on how staff/reps are notified (must be logged in to get a notification or opt to receive an email), we are struggling to respond to students in a timely manner or adequately cover for those who are on va...

We would like to prevent a specific touch-point from showing in the 'Add a Touch Point' dropdown when a student has already been assigned that touch-point. This would be beneficial for touch-points that fulfill checklist items or trigger other eve...

Have touchpoints automatically expire after a pre-set time, or be able to bulk delete touchpoints via group actions.

When rep assigner changes occur, it's a laborious manual process to find all to-dos that need to be reassigned. It would be great if this could be automated as part of applying changes to the rep assigner.

For certain permission groups with restrictions such as Representative, they do not have access to change Rep Assignment rules under EMP Settings, but since they do manage students, they can manually change the rep on a student's page, making it d...

Our Admissions Reps have personal links to a scheduling program which allows prospective students to schedule an appointment. We would like this link (or any other personalized link) to be an additional identifying field for the Representative whi...

Sometimes a user saved a touch-point before they should have, or chooses the wrong t-p because of a mouse scroll or something. I'd like the option to click an edit link (this would only be possible by the person who created it or maybe would come ...

We would love an internal chat feature in EMP that shows which users are online within our organization. Bonus round: Direct messagingDouble Bonus: EMP chat to Liaison employees