Liaison EMP

Sometimes you can't make one group due to group builder limitations. Our account rep helped me implement a workaround where we assigned a touch point to both groups so we could make a single group to email, but what a PIA. Imagine if you could jus...

There are certain sources that we would want to rate higher than others, as it would help us prioritize which leads to follow up with first.

When an email is sent to a group, we are able to track and view whether or not the email has been opened. It would be great to have the ability to easily separate out the group of people that did not open the initial email and send the email again...

Hello, I would like to request the ability to filter what I am seeing in the timeline list view. The information that the student transports in daily clutters up the folder, particularly if you have multiple transport times within a 24 hour period...

I think it would be beneficial for someone like myself, an admissions processor to be able to add more than one touchpoint to a students profile at once. We use touchpoints for some things like receving a transcript/resume/essay/etc. If I receive ...

Goals are currently run and updated once per day at midnight. It would be great if those updates happened in real-time.

Ideally we need the rep assignment feature to allow us to work off of certain fields that are not listed on the pre-determined list in Spectrum. At this point we have 2 examples of where this customization would be ideal for us. 1. Allow field No...

We would love an internal chat feature in EMP that shows which users are online within our organization. Bonus round: Direct messagingDouble Bonus: EMP chat to Liaison employees

Request to have the ability to toggle to show or hide consecutive / similar activity on a student interaction timeline. Example: if a student has been imported more than 1 time with the same source - or if a student has opened an email

Sometimes To Do's have comments on them, and you won't know it unless you click into the To Do. It would be great if the comments under a To Do automatically showed with the To Do prior to clicking into it, or at least had some sort of indicator o...