Liaison EMP

It would be great if EMP kept track of historical data in regards to goals and data for an assigned territory after a user has been deactivated. If a user is deactivated and the students' are reassigned to another user, there should be a way to tr...

We used to have spellcheck on all our communications viw EMP. I wouldlike to see how to add this feature back for efficiency.

User statistics shows individual emails sent by user, but it doesn't show individual text messages sent by user. We would like to see this added to these statistics.

A place where recruiters can see all of their text/email conversations at once instead of having to go to each person's individual profile.

Clients often assume that when an asset or user profile is edited in EMP, that it automatically updates the information in print pieces. This is not the case. Can an auto-notification for asset / user profile edits be setup in EMP and sent to the ...

When a rep sends an email from a student record and the student responds, there is no way for the student to receive a touchpoint. It would be great if the student could receive touchpoints when they respond to email communication.

There are some match criteria that the "Run Deduplication" feature does not utilize, but we can easily identify duplicates to flag via exports and comparing fields in Excel. The 2/27/19 update to dedup logic helped a lot, but we are still spending...

When looking at the list view of duplicates it would be helpful to see the entry year in addition to the fields below to help prioritize records. First Name Last Name Email Stage Assigned Rep Rating

Our rep assignment page is a disaster - over 100 different boxes to sort through every time a slight rep change is made. It would be extremely helpful if we were able to assign multiple states and entry terms (and other fields) in one rep box. We ...

Only the current day shows a red to-do count (# to-do's due today) when viewing the calendar list. It would be immensely helpful if a count showed for EACH date, as this would help in the planning process for future to-do's.