Those who have started an application but have not yet completed it are often in an inquiry substage ("In Progress applicant" or "Started Application") that is part of engagement monitoring that could keep these students - who are already within the application process - from receiving important information related to the status of their applications and deadlines. Students whose records include an application ID (in our case, the CAS ID from the WebAdMIT API) should be exempt from engagement monitoring even if their stage is an inquiry substage.
Kristin McAuliffe
