Liaison EMP

Identify user who added touchpoint via Group Action

I love the feature where we can identify the user who added individual touchpoints, but the touchpoints added by Group Action do not attach a user. This results in very skewed reporting on user activity, when touchpoints are added in batch but the user does not get the "credit" for having added those touchpoints in the report. 

  • Kristin McAuliffe
  • Jan 30 2019
  • Community Discussion
CRM
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