Liaison EMP

Email opened multiple times continues giving points

My test record is getting a ton of points for opening an email repeatedly. Is there a setting to make it so an email can only get points for being opened one time?

  • Guest
  • Aug 22 2017
  • Already exists
  • Nov 2, 2017

    Admin response

    We implemented a solution where email opens are only tracked and pointed once per hour. This should make email opens and their points more accurate.

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